Frequently Asked Questions
Everything you need to know about your Stanley 1913 gear.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original condition and packaging to qualify for a full refund.
Are Stanley products dishwasher safe?
Most of our products are dishwasher safe, but we recommend checking the bottom of your specific bottle or tumbler for the 'Dishwasher Safe' icon to ensure longevity.
Do you offer a warranty on your drinkware?
Yes, we stand by our quality with a Built for Life™ lifetime warranty. This covers manufacturing defects and thermal performance issues.
Can I track my package after it ships?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options via Afterpay.